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El Portavoz Administrator
Periódico digital de la República Dominicana.

Varios clientes de la plataforma de pedido y entrega de alimentos Uber Eats denunciaron que fueron estafados.

Explicaron que realizaron pedidos a través de la plataforma pagando con sus tarjetas de crédito y nunca recibieron el mismo.

Las apps de delivery han ganado mucha popularidad desde que comenzó la pandemia del Covid-19.

La estafa

Un repartidor de Uber Eats que no fue identificado por temor a represalia de la empresa reveló al periódico digital elmunicipe.com en que consiste la estafa.

Explicó que, según la política de la empresa, los repartidores de Uber Eats pueden quedarse con los pedidos si los clientes no contestan las llamadas telefónicas.

Dijo que un cliente realiza un pedido utilizando su tarjeta de crédito y ellos supuestamente no llegan a la dirección exacta.

Luego le escriben a través de la mensajería de la aplicación y le explican al cliente que ya están el punto de entrega.

Entonces, inmediatamente se activa un cronometro en la aplicación de 10 minutos los cuales ellos entretienen al cliente hasta que pase el tiempo y ellos puedan quedarse con el pedido y la empresa con el dinero.

Finalmente, los clientes estafados pidieron Instituto Nacional de Protección de los Derechos del Consumidor (PRO CONSUMIDOR) evitar que Uber Eats siga estafando a los dominicanos.

 

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